Help Instructions

Thank you for reaching out! To ensure we can assist you as quickly as possible, please use our Live Chat feature, located in the bottom right corner of the page.

For order-related issues, including:

• Damaged or missing items

• Delivery concerns

• Product issues (e.g., a product not working as expected)

• Access to the grooming eBook

• Refunds or returns

How to Get Assistance:

✔ Use the Live Chat box in the bottom right corner

✔ Enter your full name and the email address associated with your order.

If you don’t  use the same email address as the one associated with the order, we won’t be able to match your details and provide assistance with your order. 

🔹 Why Use Live Chat?

Our Live Chat system will instantly match your order details, allowing us to verify your purchase and check any issues right away. This helps us assist you faster and more efficiently!