Shipping & Returns

Australia Wide Shipping

We ship quickly and simply with Australia Post, so your pup’s favourites arrive fast, no matter where you live.

Shipping Options

Flat rate shipping, no surprises at checkout.

Shipping Option	Cost	Speed
Standard Shipping	$9.95	Arrives in a few days
Express Shipping	$13.95	Faster delivery
Free Shipping	Orders over $75	Great value

We dispatch daily from Brisbane. Australia Post timeframes vary by location. 

Next Day Dispatch

We ship from Brisbane every business day. Order between Sunday and Thursday and we dispatch by the next business day. Orders placed on Friday or Saturday dispatch on Monday.

Tracking and Transit Cover

Track your parcel from our door to yours. If your order arrives damaged, we replace it, simply send a photo and your order number.

Need to Update Your Address

Contact us before dispatch and we will adjust your delivery details for you.

Refunds

For returns and refunds, visit our FAQ page.