Shipping & Returns

$8.95 - STANDARD POST - Flat Rate 

  • Next day shipping
  • Full parcel tracking with Aus Post - Signature required 
  • Damage transit cover - Item Replacements*
  • Online and phone parcel assistance 

$15.95 - EXPRESS POST - Flat Rate 

  • Next day shipping + Express 
  • Full parcel tracking with Aus Post - Signature required
  • Damage transit cover - Item Replacements*
  • Online and phone parcel assistance 


* Flat Rate - One fixed shipping charge per order. Any order value or size !


All orders are shipped via Australia Post. Once your order has moved to the shipping status, Australia Post will notify you via email and SMS with your tracking information and estimated delivery window.

Your shipping confirmation email from Bark Butter will contain your tracking number if you wish to track the order yourself or check updates. 

Please contact us ASAP if you need to make any changes to your address before we ship the order. If your order has shipped please use the provided tracking number and contact Australia Post to arrange re-delivery or pick up from a local LPO. Click Here

Transit Cover - We offer full transit cover on your orders. If your order is damaged for any reason in transit to you by Aus Post we will send a replacement for FREE. Photo and order number required of product

Delivery* - All Bark Butter orders are now shipped with signature required unless otherwise stated on your delivery notes* If you are not home Aus Post will leave a card for you to collect the parcel at the local pickup hub / Aus Post office. Orders are shipped in boxes so they are likely to get stolen if left unattended, and our boxes do not fit directly into letterbox slots. * If you request authority to leave we will not be responsible if the parcel is stolen or moved from your property once Aus Post have labeled the parcel as delivered, it is also not our responsibility if the parcel is left in an unsecured area on your property and the parcel is damaged or stolen because of this. 


We offer two shipping methods - Standard & Express.
If your country is not displayed at checkout please contact us.
International shipping rates are based on weight and location.

International shipping times may vary depending on Covid restrictions and limited flights from Australia to your country.


Our grooming eBook is available for FREE on selected products when you place an order and is delivered to you via a digital download once your order has shipped. 

If you would prefer to buy our eBook its available now on the Amazon Kindle store for $9.95 AUD. Click here to Buy Now 


Please view are full refund policy on our FAQ page  HERE