Charcoal Treats
🎅 Holiday Shipping Update 🐾
Let’s be honest... we are total suckers for your dogs! 🐶
We can't bear the thought of them missing out on a holiday pamper, so unlike the rest of the world, we will be OPEN and packing orders during the break!
Orders placed during these dates will be processed and shipped on Dec 29th.
We are OPEN! We will be shipping orders daily from Dec 29th to Dec 31st.
Orders placed during this time will be processed and shipped on Jan 5th 2026.
From Jan 5th 2026 onwards, we are back to our normal shipping schedule!
Happy Holidays to you and your furry friends! 🐕🎁
Australia Wide Shipping
We ship quickly and simply with Australia Post, so your pup’s favourites arrive fast, no matter where you live.
Shipping Options
Flat rate shipping, no surprises at checkout.
| Shipping Option | Cost | Speed |
|---|---|---|
| Standard Shipping | $9.95 | Arrives in a few days |
| Express Shipping | $14.95 | Faster delivery |
| Free Shipping | Orders over $75 | Great value |
We dispatch daily from Brisbane. Australia Post timeframes vary by location.
Next Day Dispatch
We ship from Brisbane every business day. Order between Sunday and Thursday and we dispatch by the next business day. Orders placed on Friday or Saturday dispatch on Monday.
Tracking and Transit Cover
Track your parcel from our door to yours. If your order arrives damaged, we replace it, simply send a photo and your order number.
Need to Update Your Address
Contact us before dispatch and we will adjust your delivery details for you.
Refunds
For returns and refunds, visit our FAQ page.
AUSTRALIAN MADE & OWNED
From my kitchen to Barkmere.
Hi, I’m Fraser and this is Norman.
Back in 2015, I started a little brand called Bark Butter™ after seeing my best mate struggle with skin irritations, hot spots and sore paws. As a chef for more than twenty years, I’ve always believed that nature holds the key to wellbeing, so I began mixing away in my own kitchen to find a better way.
After a few trials and a lot of testing on Norman, I created a simple blend that changed everything. His skin healed, his paws softened, and I finally had my happy, healthy bulldog back. Soon, friends were asking for the same balm for their dogs and before long, Bark Butter™ was born.
So, why the change to Barkmere?
We’ve been around for over 10 years now, and as our range grew to include shampoos, soaps and grooming gear, we noticed something interesting: many people naturally associated the name "Bark Butter" with just one product, our original repair balm.
We realized it was time to give the business a name that represents everything we offer, not just the balm. That’s where Barkmere™ comes in.
Barkmere™ is now the name of the brand as a whole, representing our entire grooming range. The Bark Butter™ name you know and love isn't going anywhere, it lives on as the name of our hero product, the Bark Butter Balm.
Barkmere™ means pure and simple. It’s our way of celebrating a decade of natural dog care while keeping everything else exactly the same. Same team, same chef-created formulas, same trusted products, just with a fresh look that clears up the confusion and sets us up for the next chapter.
Thank you for supporting an Australian made, family-run business. Norman and I can’t wait for you and your dogs to enjoy what’s next.
Pure. Simple. Dog Grooming.
Tap to view Bark Butter / Barkmere timeline image
